Warranty
WARRANTY
YDRINK products have a limited lifetime warranty. This warranty is void if our products are used for commercial purposes or damaged during abnormal use.
YDRINK warrants all products sold to be free of defects in material or workmanship. To make a claim, proof of purchase should be provided. Upon satisfactory evidence being provided and in the case of a defective product, we will replace the product or faulty component.
Please submit your claim along with an image showing the issue to
Products affected by accidental damage, misuse, not following the care instructions or anything other than a manufacturer defect in the material or workmanship, are excluded from coverage under this warranty.
YDRINK cannot refund consumers for products purchased from retail stockists or third party websites re-selling products. Refund requests must be dealt with through the place of purchase.
All international warranty claims (outside of Australia) must be dealt with through the original place of purchase and is subject to the individual retailer's refund/replacement policy.