Shipping and Handling

• We offer FREE standard delivery for orders over $99*
• Orders are shipped via Australia Post 

Orders are normally shipped within the next business day, with a shipment notification emailed to you on the day of dispatch. Kindly allow some additional time for your purchase to be processed during public holidays and/or Christmas periods.

Shipping within Australia

The delivery window varies from 1 to 7 business days, based on your location within Australia. Orders are shipped from our New South Wales warehouse.

Please email sales@ydrink.shop if you have any questions prior to making an order especially if you have a delivery deadline.

International 

Please email us at sales@ydrink.shop for a quote on all international orders.

Terms and Conditions 

Please note, if an order is returned to sender (YDRINK) due to the goods not claimed within the courier's required time frame or an incorrect address provided, there are two options:

1. We can refund the order minus the original shipping charge 
2. We can resend the order, however the shipping charge will need to be paid again by customer prior to dispatch

If an order is not delivered within the expected timeframe, we can open an investigation with the relevant carrier to locate the parcel. Please note that we cannot resend/refund the order until the investigation is complete and the parcel is either located or officially classified as lost.

If an 'authority to leave' is requested, YDRINK cannot accept responsibility for missing packages.

Your Shipping Address can only be updated prior to the order being processed. YDRINK cannot accomodate all address changes and cannot accept liability for orders shipped to an invalid address.